Privacy Policy

Privacy Policy

Introduction

Welcome to https://dune-buggy-arabian-ranches-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who visit our website, interact with our services, or become subscribers and customers at Dune Buggy Arabian Ranches Dubai.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://dune-buggy-arabian-ranches-dubai.terratrek.net.
  2. Mobile applications and software developed by us for user interaction.
  3. Online services and products we offer to our users.
  4. Any interactions through emails, phone calls, or text messages (SMS) initiated by us.

Please note that this policy does not apply to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies which govern the use of your personal data.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit any of our websites that reference this Privacy Policy.
  3. We communicate with you via email, phone, or SMS for marketing purposes, newsletters, or transactional updates.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. These include:

  1. Account Information: Details required to create and manage your user account on our platforms.
  2. Payment Information: Data related to transactions made through our systems, including payment card details (encrypted) and billing addresses.
  3. Financial Information: Personal financial data that is necessary for processing payments, such as bank account numbers (partially encrypted).
  4. Purchase Information: Records of products or services bought from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enable seamless app functionality and analytics.
  6. Location Data: Information about your geographical location when you use our apps or visit our websites (with your consent).
  7. Feedback: Comments, reviews, and responses you provide to improve our services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (subject to their privacy policies).
  9. Product Information: Details about the products or services that interest or purchase from us.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. We also rely on third parties who provide us with aggregated or de-identified personal information, adhering to their respective privacy agreements.

Cookies

We use cookies to enhance your experience while using our services:

  1. Strictly Necessary Cookies: Essential for navigation and ensuring basic functionality of our website or app.
  2. Preference Cookies: Remembering user preferences, such as language settings, to provide a personalized experience.
  3. Analytics Cookies: Used by analytics tools (e.g., Google Analytics) to collect aggregated data about your visits to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Fulfilling your purchase orders and providing related customer service.
  2. Respecting legal obligations and compliance requirements.
  3. Analyzing trends and improving our services (up to 7 years).
  4. Resolving disputes or investigating potential illegal activities.

Once the retention period expires, we will delete or anonymize the data, ensuring it is no longer identifiable.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Employing encryption protocols for data at rest and in transit.
  2. Using secure servers and networks to prevent unauthorized access.
  3. Regularly reviewing and updating our security practices.
  4. Training employees on privacy and security best practices.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (Depending on Your Location)

The privacy laws in your jurisdiction may grant you certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  4. Restriction: Limiting the use of your data under specific circumstances.
  5. Portability: Obtaining your personal data in a structured, commonly used format.
  6. Objection: Opposing the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices when exercising your privacy rights.
  8. Filing Appeals/Complaints: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Privacy Team at [email protected] or through written correspondence. We will respond within the time frame prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any inquiries, requests to unsubscribe from marketing communications, or questions regarding our privacy practices, please contact us: